National Restaurant Association Webinars

Upcoming Webinars

Reduce Your Common-Area Maintenance Charges Members only
September 8, 2010
2 p.m. ET
Find out how to ensure your landlord or management company treats you fairly. Discover how an operating-cost audit can reduce your common-area maintenance charges and keep the landlord.

What FDA Guidance Means for Nutrition Disclosure Members only
September 9, 2010
2 p.m. ET
If your company operates 20 restaurants under the same name, don’t miss this members-only webinar to learn how the federal nutrition disclosure law will affect your business. Learn about the Food and Drug Administration’s latest actions and what it means for the industry.

Learn about the Great American Dine Out Members only
September 15, 2010
2 p.m. ET
Find out how you can help end childhood hunger by participating in Share Our Strength’s Great American Dine Out. Set for Sept. 19 through 25, the event allows restaurants to participate in several ways.

NRA Membership 101 Members only
September 16, 2010
2 p.m. ET
Learn the latest benefits and services available through National Restaurant Association membership. Are you using the new Online Legal Problem Solver? Have you accessed NRA's Knowledge Center for answers to your industry questions? Did you download your free Restaurant Industry Forecast? Tune into this members-only presentation.

Make Your Membership Work for You Members only
September 21, 2010
2 p.m. ET
The National Restaurant Association constantly searches for ways to help you improve your business. Find out how our partnership with Heartland Payment Systems can help you increase your customer base and revenue, manage payroll and easily comply with federal tax and reporting regulations.

Health Care Reform: What's New Members only
September 22, 2010
2 p.m. ET
Several provisions of the Patient Protection and Affordable Care Act take effect Sept. 23. Take a closer look at what changes are to come and learn more about federal and state regulations and guidance.

Social Media and E-mail Marketing: What's the Winning Recipe? Members only
September 29, 2010
2 p.m. ET
Research shows that about three in four daily users of social media prefer to be communicated with by e-mail. Learn how to integrate your e-mail and social media marketing to acquire guests and keep them coming back.

E-mail Marketing Tips to Increase Quest Loyalty and Frequency Members only
November 3, 2010
2 p.m. ET
Fishbowl Founder and CEO Scott Shaw walks you through tried-and-true restaurant e-mail campaigns during the holidays to drive customer frequency, loyalty and sales, including special promotions, gift-card sales and holiday events.

Save Money, End Hunger, Reduce Food Waste Members only
November 17, 2010
2 p.m. ET
Get a tax break for donating your surplus food. Find out how National Restaurant Association partner Food Donation Connection can help you take advantage of food donation tax deductions without the paperwork headaches. Food Donation Connection links restaurants interested in donating surplus food and agencies that provide meals for people at risk of hunger. FDC administers restaurants’ food donation programs, coordinates the logistics and takes care of the paperwork.


Past Webinars

5 Ways to Save Money by Going Greener Members only
August 25, 2010
2 p.m. ET
Discover the benefits of greening your restaurant. The Association’s Conserve: Solutions for Sustainability initiative will help you conserve natural and financial resources. Join us for a members-only webinar to learn five easy ways to do what's right for the environment while protecting your bottom line.

Discover the Benefits of ServSafe Members only
August 18, 2010
Learn more about the National Restaurant Association's ServSafe Food Safety program.

Get an Inside Look at Loyalty-marketing Programs Members only
August 17, 2010
Explore the results of a recent National Restaurant Association study of restaurant loyalty practices. Find out what the results of this study mean for your restaurant, and discover best practices to engage guests.

7 Secrets of Successful Site Selection Members only
August 11, 2010
A great restaurant concept in a poor location will never achieve its full potential. A great site can help you earn a great living from your restaurant. But a poor site and poor lease can result in a poor income. Discover the formula to select the most suitable site for your restaurant and best practices from the pros.

Boost Your Financial Performance Members only
August 5, 2010
Improve your restaurant’s financial performance by taking advantage of the National Restaurant Association’s latest Restaurant Operations Report. Walk through this annual report compiled by the Association and Deloitte to learn how to compare your operation to similar restaurants. Discover tips to better manage budgets, food costs, utilities, labor costs and more.

Fast Casual: Make Digital Connections With Guests Members only
July 22, 2010
If you're a fast casual operator, don’t miss a new webinar to help you connect digitally with your guests. Learn more about fast casual customer demographics, and find out why social media is a great tool to connect with them.

Health Care Reform and You Members only
July 14, 2010
Learn how the Patient Protection and Affordable Care Act will affect your business and the restaurant industry. Discover the implications for companies of your size and what you can do to prepare.

Health Care Reform and You Members only
June 24, 2010

Secure Midterm Rent Reductions Members only
June 23, 2010
Take advantage of millions of dollars in rent concessions, deferrals and abatements from commercial landlords. Get tips on how to approach your landlord for a mid-term rent reduction, and learn which strategies work and which don’t.

May 12, 2010
Increase Profits When You Go Green Members only
As more restaurants enhance their sustainability efforts, the Association supports their work through its Conserve: Solutions for Sustainability initiative and its new Greener Restaurants program. Find out more we can help you save resources and boost your bottom line.

May 6, 2010
2010 Conference for Food Protection: Outcomes of Key Restaurant Priorities Members only
The National Restaurant Association staff discusses the outcomes of key priorities for restaurant operators from the 2010 Conference of Food Protection.

April 28, 2010
Understand Your Credit Card Processing Statement Members only
Get a clear picture of your card processing costs in a new members-only webinar from the National Restaurant Association. Find out how to use our card-processing calculator to decipher your rates and fees — and who they go to. Experts from Heartland Payment Systems will demonstrate the tool and help your understand one of your top operating expenses.

April 21, 2010
Reduce Your Rent When Renewing Your Lease Members only
Don't renew the lease on your restaurant until you attend the National Restaurant Association's latest members-only webinar. Walk through a step-by-step process to reduce your rent when renewing your lease. Find out how to negotiate for a tenant allowance and even free rent. Get tips on what to say to landlords, when to say it — and what not to say in negotiations. Don't miss this invaluable event for independent restaurateurs and national franchisees. This must-attend event saves you tens of thousands of dollars.

April 20, 2010
Find Out How NRA Show 2010 Can Benefit You Members only
Whether you’re a new or veteran NRA Show attendee, you’ll benefit from this sneak preview of NRA Show 2010. The show features more than 1,600 exhibitors, 70-plus free education sessions and expert-led culinary demonstrations. Discover how healthy menu items, Kitchen Innovations, mobile food trucks, green solutions and more can help you grow your operation and stand out from the crowd. Learn how to map your visit with MyNRAShow, an online tool also available for your smart phone. Find out how to register for the Show as an Association member and receive hotel and travel discounts.

April 12, 2010
Conserve Solutions Center at the NRA Show 2010 (3.2 MB PDF)
Restaurant operators looking for greener business solutions will find them at the new Conserve Solutions Center at NRA Show 2010. The Conserve Solutions Center will highlight how 'going green' is not only the right thing to do for the environment, but also a smart way to do business in today's market. An extension of the National Restaurant Association's Conserve: Solutions for Sustainability initiative, the Conserve Solutions Center will feature exhibits, education sessions and networking opportunities for the green-minded restaurateur. Learn more about the greener solutions you'll find there and how you can participate.

April 8, 2010
Nutrition Disclosure and You: Understanding the New Federal Law Members only
If your company operates 20 restaurants under the same name or manages vending machines at least 20 locations, don’t miss a new members-only webinar on new nutrition-disclosure requirements. Even if you have fewer than 20 locations, you need to understand how a federal nutrition-disclosure standard affects your company. Get guidance on what your company must do to comply.

March 17, 2010
Food Allergies Are Nothing to Sneeze At Members only
About 12 million Americans suffer from food allergies, and like other people, they enjoy dining out. Find out how to engage these potential and loyal guests. Find out how to increase food allergy awareness among your staff and train them how to handle guest requests. Gain invaluable advice in a new members-only webinar. Join us as we discuss best practices proposed state legislation.

March 10, 2010
Promote Your Business Through Social Media Members only
Do you want to use social media to promote your business but don't know where to start? One of your restaurant colleagues shares best practices and challenges in a members-only webinar. Find out how Rockville, Md.-based California Tortilla engages customers through social media sites, such as Yelp.

February 24, 2010
Business Credit: Bottom-Line Profits and Beyond
More than half of all small business used some kind of business credit last year as working capital. Find out how you can manage exposure. Get solutions for your cash flow needs from Christine Janklow, president, SettleSource, Inc. and David Gass. president, Earn.com.

February 18, 2010
Manage Your Reputation on Customer Review Sites Members only
How do you respond to criticism or praise on customer review sites? Learn best practices to deal with such challenges in a new member-only webinar. Presenters include Luther Lowe, business outreach manager, Yelp, and Stacey Kane, marketing director, California Tortilla.

February 3, 2010
E-mail Marketing Strategies for Multi-Unit Operators Members only
Get proven strategies to increase customer frequency, loyalty and profits in this members-only webinar from the National Restaurant Association and Fishbowl. Discover best practices in e-mail marketing for multi-unit operators, and hear about effective campaigns. Learn more about database management, local store marketing, social media integration and more. Presenters include Karen Willison, vice president national sales, Fishbowl Marketing, and Chris Tomasso, chief marketing officer, First Watch Restaurants Inc.

January 28, 2010
2010 Restaurant Industry Forecast Members only
Create opportunity in the new economy. Find out where restaurant sales are headed this year, what the job outlook looks like and where the opportunities are for you to build business. Join us for this members-only webinar on the National Restaurant Association's 2010 Restaurant Industry Forecast, presented by Hudson Riehle, senior vice president, Research & Knowledge, National Restaurant Association.

January 8, 2010
Get Ready for New York City's Sodium Reduction Initiative Announcement Members only
New York City's sodium reduction initiative is expected to be announced next week and could have widespread implications for the restaurant and packaged food industries—in New York and eventually more broadly. Find out what the initiative could mean to you, what the National Restaurant Association is doing to help restaurants, and what your next steps should be.

2009 Webinars

December 18, 2009
2009 FDA Food Code Members only

December 9, 2009
Debt Management: The 3 R's to Surviving a Recession

November 4, 2009
Boost Sales Through E-mail Marketing Members only

October 28, 2009
Turn Surplus Food Into Tax Savings to Help End Hunger Members only

October 21, 2009
Culinary Survival Strategies in Tough Times Members only

September 23, 2009
Restaurant Finance: Improve Your Ability to Access Capital Members only

September 17, 2009
H1N1: What You Need to Know About the Influenza Pandemic (En Español)

September 16, 2009
H1N1: What You Need to Know About the Influenza Pandemic

August 26, 2009
Maximize Your Membership in the NRA

August 19, 2009
Being PCI Compliant: Are You Ready? Members only

August 6, 2009
Card Check and Labor Reform Members only

June 26, 2009
Menu Labeling Update: What You Need to Know About the New Senate Agreement Members only

June 25, 2009
Leading America’s Restaurant Industry: NRA 2009-2013 Strategic Plan Members only

June 19, 2009
Managing Commodity Costs: When Every Cent Counts Members only

May 13, 2009
Growing when Times are Tough: Relationships and Loyalty Make the Difference Members only

May 7, 2009
The H1N1 Virus: What You Need to Know About the Current Influenza Outbreak

April 14, 2009
Sodium: The Next Target Members only

April 8, 2009
No Stone Unturned: Cash Management Strategies for Restaurant Operators Members only

April 2, 2009
Help Your Members Drive Traffic With Share Our Strength’s Great American Dine Out Members only

March 18, 2009
Card-Check and Union Organizing — What You Need to Know About EFCA Members only<

March 12, 2009
State Regulatory Planning Members only

March 11, 2009
Leveraging the Price Point: The Value of Value Pricing Members only

February 19, 2009
Global Food Safety Initiative Members only

Featured Webinar

Fishbowl Marketing & NRA
Get proven strategies to increase customer frequency, loyalty and profits in this members-only webinar from the National Restaurant Association and Fishbowl.

2/3/2010 webinar